JOB SUMMARY:

The Per Diem Receptionist is responsible for greeting, welcoming and directing all clients and visitors.  The Receptionist

provides administrative support to clinical and administrative departments.  The hours will vary depending upon

need, but must have ability to work until 8pm two nights a week.

DUTIES AND RESPONSIBILITIES:

• Answer the telephone, screen and direct calls.
• Take and relay messages.
• Provide information to callers.
• Greet clients, their families and visitors entering CCGC, verifying / updating demographic information.
• Notifies appropriate parties of their appointment arrivals via phone call and Credible.
• Respond or direct queries from the public and consumers.
• Has knowledge of staff movements in and out of CCGC.
• Tidy and maintain waiting room.
• Monitor visitors access and maintain security awareness by assuring visitors sign in, receive their visitor’s badge.
• Posts outgoing mail and distributes all incoming mail.
• Collects payments whenever indicated.
• Collects incoming fax and assures proper recipients are notified.
• Provide administrative support to all departments as requested.
• Provides and collects all required surveys.
• Provides ongoing and as required administrative support to clinical and administrative departments (examples:  Review of notes, intakes and discharges, copies, etc.).
• Performs all other duties as assigned by supervisor.

QUALIFICATIONS:          

Knowledge of administrative and clerical procedures, High School Diploma required.  Excellent written and verbal communication skills, attention to detail with excellent organizational skills.  Must be reliable and have the ability to multitask in a fast paced environment.  Bilingual candidates preferred; all candidates considered.